S H O P   P O L I C Y

• Top quality professional prints
We take the greatest care with the quality of our finishes. We produce art prints on finest Epson hardware, using exclusively pigmet inks and the highest quality archival premium photo paper. All of these tasks are performed by the expert hand. This guarantees prints of very high quality, whose finish, sharpness, and contrast are optimal both in colour and in black and white, plus this combination ensures rich and vibrant colours, and a lifetime fadefree resistance.

• Digital downloads
All our digital items art hi-res files which you can print yourself and create hi quality modern art in no time.

• Secure payment
Payment on our website is fully secure, thanks to encryption of your bank details. Your bank details are encrypted (SSL technology). They do not circulate over the internet and cannot be intercepted. Your bank details (card number, expiry date…) are under no circumstances communicated to Dennson. You can also purchase via PayPal.

• Secure delivery
Dennson posters are delivered in secure packaging that is designed to protect works of art.
All prints are shiped from Europe, via AirMail with tracking info.

• Exchange and returns
Free returns for 15 days. Once we have received your return, you have the following choices:
– To choose a new photograph of an equivalent value
– To receive a Dennson gift cheque for the equivalent amount
– To be reimbursed for your order

• The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:
– Custom or personalized orders
– Digital downloads
– Items on sale

• Limited run prints
Limited art prints are numbered and provided with a certificate of authenticity. The same photograph might be available in one or more formats (30 x 42 cm, 33 x 48 cm, 40 x 50 cm, 42 x 59 cm, 11 x 14 inch, 13 x 17 inch, 16 x 20 inch). Each format has a specific limitation and each print is in numbered limited edition with a run of 50, 100, or 200 copies.

S H I P P I N G   P O L I C Y

• Do you ship internationaly?
Yes, we ship worldwide.

• How long is processing time?
The time we need to prepare an order for shipping is 2-3 working days.

• How much does shipping cost?
Shipping is free, regardless of number of ordered items, or order value. Please note that shipments to countries outside of the EU may be subject to additional customs fees or import taxes.

• How long does it take until my order is delivered?
Shipping time can vary depending on the size, weight, and shipping company. Due to Covid times are much longer. Please allow 2-6 weeks for delivery.

• What shipping/delivery options can I choose from?
Our standard is to always ship your art safely in specialty packaging, delivered to the address of your choice.

• What else comes in the package? 
In addition to the ordered goods, you will find a delivery slip and a guide with practical advice on caring for and hanging your picture.

• Can I track my shipment?
Yes. We send you a shipping confirmation including a tracking number that allows you to follow your order’s status all the way to your door.

• What happens if my art arrives damaged? 
If the art arrives damaged, please contact us and we will arrange exchange for a new one. For documentation purposes, we always need photographic evidence of the damage. After the return is processed, we immediately have a new one produced for you. We dispose of the damaged picture so that it does not affect the limited edition print run.

G I V E A W A Y   P O L I C Y

• Contest prize
– The giveaway prize is specified within the post.

• Contest rules
– Unless otherwise stated, our contests are open to all dennson.com visitors, ages 18 and up only.
– No purchase necessary to win. 
– Purchase or payment of any kind will not increase your odds of winning.
– Unless otherwise stated, contests are one entry per person.
– If you have won a prize from Dennson in the past, you must wait 60 days before winning again.

• Contest duration
– The duration of the giveaway is specified within the post.
– Contest usually starts on first day of month, and ends with last one.

• How to enter
– Become a subscriber
– Tweet about the giveaway
– Mention this giveaway or review on your website or blog
– Like us / Share post
– Tag a friend who likes art

• Additional entries
– Additional entries can sometimes be earned.
– These will be determined according to each individual contest and described in the giveaway post.

• And the winner is…
– Winners will be randomly chosen from all entries using random.org.
– Winners will be contacted via email and will have 48 hours to respond.
– If a contestant fails to respond the next random winner will be chosen and contacted.
– Winners will be announced when all have been confirmed. 

• Delivery
– Prizes will be shipped to winners by Dennson.com.
– Shipping is free, but any import taxes that may occur are on winner to be paid.
– Shipping times may vary.
– If the shipment get lost or damaged, we will send a new one.

P R I V A C Y   P O L I C Y

• What personal data we collect and why?
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

• Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

• Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

• Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

• Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

• How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

• What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

• Where we send your data
Visitor comments may be checked through an automated spam detection service.

• Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. information

• Changes to this privacy policy
This Privacy Policy is effective as of Jan/01/2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

• Contacting us
If you have any question about our polices, please contact us.